InternetSafety.com

Safe Eyes Support

Compatibility

Does Safe Eyes cause Internet Explorer to crash?


On some computers, your Internet Explorer may start to crash frequently after installing Safe Eyes. This is usually caused by a conflict with your existing Internet Explorer Add-Ons. The best resolution available is to remove your Safe Eyes Toolbar by following these steps:

1. Click on the View menu (IE7 click on Tools)
2. Click on Toolbars
3. Uncheck the Safe Eyes Toolbar
4. Close and re-open your Internet Explorer browser


If this does not resolve the issue, please contact Customer Service at 1-877-944-8080. You may be asked to provide the following pieces of information so that we can troubleshoot your issue more efficiently:

1. The website you were visiting
2. The exact text of the error message
3. The time of the crash